December 11, 2009

Dear Rick:

I cannot tell you how pleased I am with my “new” home. The house I have lived in for 33 years finally looks the way I have always dreamed it could. Well, let’s be honest. I just knew the place needed a major overhaul! Although I had some general ideas of what I wanted, your wonderful creative mind provided most of the details. In fact, the finished product exceeds my expectations. You thought of things I had not even imagined. I am so glad I followed my instincts and trusted you without hesitation!

Your crew and all of the subcontractors who worked on the house did a phenomenal job and on schedule! I had heard horror stories about delays and problems that other homeowners had experienced with their contractors. Some actually laughed when I told them you said the work would be completed in 90 days. I just listened politely and thought, “Too bad they did not have the right contractor!”

I will not even try to name everyone who worked on the project because I do not want to leave out a single person. Please convey to all of the individuals who made my house look the way it does today just how pleased and thankful I am for the excellent job they did. Now, if I could just find the time to decorate!

Please let me know if you ever need to show the house to future clients. I would be more than happy to show it off. Thank you again for doing such a great job.

Sincerely,
Kathleen Randolph